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FREQUENTLY ASKED QUESTIONS (FAQ)

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1) What makes your ride-on cars premium?
Our ride-on use higher-quality materials, stronger motors, longer lasting batteries, and detailed finishes inspired by real car brands. They are designed to last longer and perform better than ordinary toy cars.

2) Do your cars come with warranty?
Yes. All our products include 12 months warranty for manufacturing defects. Batteries are consumable parts and may have shorter coverage (6 months only).

3) How long can the car run after a full charge?
A fully charged car can typically run for 1 to 2 hours, depending on usage, weight, surface, and model. Always follow the charging instructions for the best battery life.

4) Do you offer delivery?

Yes, we deliver nationwide with secure packaging and tracking. Some models require simple self-assembly, and we provide clear instructions or video guides.

5. Are your cars safe for children?

Yes! All our cars come with safety belts, soft-start features, parental remote control, and certified batteries and chargers. Safety is always our top priority.

6. How long does delivery takes?

West Malaysia(WM) 2 to 3 working days (Ready Stock) 

East Malaysia (EM)  10 to 15 working days

Other country delivery, please contact us for more details.

 

Express delivery available with additional cost.

Return & Exchange Policy

Products sold are non-refundable, but we will happily exchange the product with another product of same value or greater value at mutual agreement.

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